Welcome to The Somatic Therapist, managed and operated through Somatic Wellness Consulting. Our therapeutic services are meticulously designed to cater to your individual needs and provide a supportive and transformative experience. As we embark on this journey together, it is crucial that you are fully aware of and agree to the Terms and Conditions outlined below, which govern the provision and use of our therapy sessions, packages, and subscriptions.
By accessing our therapy sessions, packages, or subscriptions (collectively referred to as the "Services"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must cease using the Services immediately.
While we strive to provide exceptional services, we must clarify that the information, software, products, and services included in or available through the Services may contain inaccuracies or typographical errors. Changes may be periodically added to the information herein. We do not guarantee that the Services will be uninterrupted or error-free, and we disclaim all liability for the acts, omissions, and conduct of any third parties related to your use of the Services.
These Terms and Conditions shall be governed and construed following the laws of the Arab Republic of Egypt. Any disputes arising from these terms will be settled through arbitration in accordance with the Arbitration Rules of the Egyptian Arbitration Association.
2.1. Clients may cancel or reschedule a session up to 48 hours before the scheduled time.
2.2. Cancellations within 24 hours of the session time will count as one session from your package or subscription. No-shows are non-refundable.
2.3. In the event of late payments, clients are required to complete the payment for the booked session at least one calendar day before the scheduled session.
2.4. Clients are expected to be consistent with their therapy sessions and to actively engage with the tools and work assigned by the therapist
Each therapy package or subscription offers a set of sessions and may include additional benefits such as assigned appointment slots, and priority renewal. The specific inclusions are detailed in the description of each package or subscription.
Packages and subscriptions are time-bound and expire as specified. You may cancel or reschedule sessions up to 48 hours before the scheduled time. Please note that cancellations or reschedules within 48 hours of the session time may count against your package or subscription.
Refunds for unbooked sessions within a package may be available subject to transaction fees, received benefits and administrative charges. However, monthly subscriptions are non-refundable. Upon refund or termination of a package or subscription, all related benefits are forfeited.
Somatic Therapy Package consists of a number of sessions and a number of months of Body Play Classes access. (10-session packages get 3-month access to Body Play classes, 15-session packages gets 4-month access to Body Play classes).
Opportunity to book sessions up to 24 hours before the chosen slot, subject to availability.
Ability to set a recurring appointment for the upcoming 3 months, a total of 10 sessions, subject to availability.
in Body Play Classes (online, live) for 3 months, starting from the first package session date.
of the package upon expiry without waiting for new package availability.
The package expires 3 months from the date of the first package session. A grace period of 3 weeks is provided to book and have any unbooked sessions.
Cancellations and reschedules are permitted up to 48 hours prior to the original session time.
Cancellation within 48 hours of the session time counts as 1 session from the package.
c) Refund Policy:
Clients may refund unbooked sessions, subject to a 5% transaction fee (of the full package payment) and a $50 admin fee plus fees for received benefits.
Upon refund, all package benefits are forfeited. Previous Body Play Classes Registration fees are deducted from the refunded amount. Any subsequent Body Play classes attendance will require separate registration and payment at the regular fee.
Upon refund, the client loses access to the Body Play Classes recorded library. If they wish to have the access, they will have to renew their access at the regular current subscription rate.
3.4.2. Somatic Therapy Monthly Subscription (Limited) Terms:
a) Subscription Benefits:
Entitles the subscriber to 3 sessions per month, with automatic renewal.
Option to book sessions in advance or on a session-by-session basis.
Reminder email sent 7 days prior to renewal for cancellation option.
This is an experimental, limited availability subscription.
b) Expiration, Cancellation, and Rescheduling:
The subscription expires 1 month from the date of subscription.
Sessions must be rescheduled or canceled within the subscription month, subject to availability.
Cancellations and reschedules are permitted up to 48 hours prior to the original session time.
Cancellation within 48 hours of the session time counts as 1 session from the subscription.
Sessions do not roll over to the next month.
c) Refund Policy:
The monthly subscription is non-refundable.
4.1. All records and information acquired by your therapist during the course of your therapy sessions will be kept strictly confidential.
4.2. Your personal information, session notes, and any communicated content will not be shared with or revealed to any third party without your explicit written consent, except under certain circumstances such as legal obligations, perceived threats to safety, or necessary consultations with supervisors or psychiatrists.
4.3. Session notes taken by your therapist will remain confidential and are used solely for the purpose of providing you with the best possible care.
5.1. You may choose to discontinue therapy at any time and may return to therapy at any time, but you are encouraged to discuss this decision with your therapist.
5.2. You have the right to choose your preferred mode of communication for reservations (WhatsApp, email, etc.), and you may change this preference at any time.
5.3. The therapist will not add or accept clients on social media platforms to maintain professional boundaries.
6.1. Understand that online therapy is not equipped to handle severe emergencies requiring hospitalization or urgent care better provided by mental health first responders.
6.2. In a crisis where therapy tools and support are insufficient, you may book a short, urgent call with the therapist to guide you through the situation until your next session.
7.1. The therapist adheres to the ethical code of the United States Association of Body Psychotherapy, which may differ from the ethical code in your country/region.
7.2. By booking your first session, you implicitly declare that you have read, understood, and agreed to the terms in this document.
By purchasing any of our therapy sessions, packages, or subscriptions, you implicitly declare that you have read, understood, and agreed to these terms and conditions.
We reserve the right to modify these terms and conditions at any time, with any significant changes being communicated to you.
Any dispute arising out of these terms will be subject to the exclusive jurisdiction of the courts of Egypt.
We are committed to ensuring that your experience with The Somatic Therapist is positive, supportive, and in full alignment with your rights and expectations as a valued client. For any inquiries or further clarification regarding these terms and conditions, please do not hesitate to contact us.
